Influence of empowerment and perceived organizational support on overall job satisfaction of call centre employee - Siou Xiao Jian; INTI International University (INTI-IU.Faculty of Of Business And Accountancy (FOBCAL) (Nilai: INTI International University, 2010)
Master Of Business Administration, 2010
Thesis (M.B.A.), Faculty of Of Business And Accountancy, INTI International University
Keywords: Customer Behaviour; Employee; MBA; Thesis (M.B.A.) -- -- Business