Quality management for organizational excellence : introduction to total quality

Main Author: Goetsch
Other Authors: Davis,
Format: Book
Language:English
Published: Upper Saddle River, N.J.: Prentice Hall, 2013.
Edition:7th ed.
Subjects:
Item Description:Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006
Physical Description:xii, 456p.: ill.; 29 cm.
Bibliography:Includes bibliographical references and index
ISBN:9780132558983 / 0132558983x