Goetsch, & Davis. (2013). Quality management for organizational excellence: Introduction to total quality (7th ed.). Upper Saddle River, N.J.: Prentice Hall.
Chicago Style CitationGoetsch, and Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Upper Saddle River, N.J.: Prentice Hall, 2013.
MLA CitationGoetsch, and Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Upper Saddle River, N.J.: Prentice Hall, 2013.
Warning: These citations may not always be 100% accurate.