00669pamaa2200193 4500 0000049814 20111123090000.0 111123 eng 9781845284138 (pbk.) HD42 MCC 2008 McConnon Managing conflict in the workplace : how to develop trust and understanding and manage disagreements Shya and Margaret McConnon. Begbroke, United Kingdom: How to Book, 2008. 131p: ill.; 24 cm. Includes bibliographical references and index Conflict management McConnon, Margaret www.howtobook.co.uk