Marketing management

Main Author: Kotler, Philip
Other Authors: Keller, Kevin Lane
Format: Book
Published: Harlow: Pearson Prentice Hall, 2012.
Edition:14th ed.
Subjects:
Table of Contents:
  • Understanding marketing management
  • Defining marketing for the 21st century
  • Developing marketing strategies and plans
  • Capturing marketing insights
  • Collecting information and forecasting demand
  • Conducting marketing research
  • Connecting with customers
  • Creating long-term loyalty relationships
  • Analyzing consumer markets