00853pamaa2200253 4500 0000049536 20121206090000.0 110912 eng 9780071220972 / 0071220976 (pbk.) HF5721 LES 2011 Lesikar Lesikar's business communication : connections in a digital world Kathryn Rentz, Marie E. Flatley, Paula Lentz. 12th ed. Boston: McGraw-Hill/Irwin, 2011. xxvii, 657 p.: ill.; 29 cm. AUP Includes bibliographical references and index Business communication English language -- Business English Commercial correspondence Lentz, Paula Flatley, Marie E. Rentz, Kathryn www.mhhe.com