Cover Image

Effective IT service management : to ITIL and beyond!

Main Author: Addy
Format: Book
Language:English
Published: Berlin ; New York: Springer, 2007.
Subjects:
Information resources management
Information technology -- > Management
Item Description:Includes index
Physical Description:xl, 342 p.: ill.; 24 cm.
ISBN:9783540731979 (hbk.)

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