IT service management : an introduction
| Format: | Book |
|---|---|
| Language: | English |
| Published: |
U.S:
IT SMF International (The IT Service Management Forum), Van Haren Publshing,
2007.
|
| Series: | ITSM Library
|
| Subjects: |
| Physical Description: | xiv, 514p: ill.; 26 cm. |
|---|---|
| ISBN: | 9789087530518 (pbk.) |