APA Citation

(2007). IT service management: An introduction. U.S: IT SMF International (The IT Service Management Forum), Van Haren Publshing.

Chicago Style Citation

IT Service Management: An Introduction. U.S: IT SMF International (The IT Service Management Forum), Van Haren Publshing, 2007.

MLA Citation

IT Service Management: An Introduction. U.S: IT SMF International (The IT Service Management Forum), Van Haren Publshing, 2007.

Warning: These citations may not always be 100% accurate.