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| LEADER |
00630pamaa2200193 4500 |
| 001 |
0000048564 |
| 005 |
20130117090000.0 |
| 008 |
110110 eng |
| 020 |
0 |
0 |
|a 9781856175227 (pbk.)
|
| 090 |
0 |
0 |
|a HF5415.55
|b BUT 2009
|
| 100 |
1 |
0 |
|a Buttle
|
| 245 |
1 |
0 |
|a Customer relationship management :
|b concepts and technologies
|c Francis Buttle.
|
| 250 |
0 |
0 |
|a 2nd ed.
|
| 260 |
0 |
0 |
|a Amsterdam ; Boston:
|b Butterworth-Heinemann,
|c 2009.
|
| 300 |
|
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|a xix, 500 p.:
|b ill.;
|c 24 cm.
|
| 501 |
0 |
0 |
|a BITBI
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 650 |
0 |
0 |
|a Relationship marketing
|
| 901 |
|
|
|u www.elsevierdirect.com
|
