Customer relationship management
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York:
McGraw-Hill,
2002.
|
| Series: | Briefcase books series
|
| Subjects: |
| LEADER | 00596pamaa2200205 4500 | ||
|---|---|---|---|
| 001 | 0000048505 | ||
| 005 | 20130117090000.0 | ||
| 008 | 101216 eng | ||
| 020 | 0 | 0 | |a 9780071379540 (pbk.) |
| 090 | 0 | 0 | |a HF5415.5 |b AND 2002 |
| 100 | 1 | 0 | |a Anderson |
| 245 | 1 | 0 | |a Customer relationship management |c Kristin Anderson, Carol Kerr. |
| 260 | 0 | 0 | |a New York: |b McGraw-Hill, |c 2002. |
| 300 | |a xii, 164 p.: |b ill.; |c 23 cm. | ||
| 440 | 0 | 0 | |a Briefcase books series |
| 500 | 0 | 0 | |a Includes index |
| 501 | 0 | 0 | |a BITBI |
| 650 | 0 | 0 | |a Customer relations |
| 700 | 1 | 1 | |a Kerr, |h Carol |
| 901 | |u www.mhhe.com | ||