Customer relationship management
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
New York:
McGraw-Hill,
2002.
|
| Series: | Briefcase books series
|
| Subjects: |
| Item Description: | Includes index |
|---|---|
| Physical Description: | xii, 164 p.: ill.; 23 cm. |
| ISBN: | 9780071379540 (pbk.) |