APA Citation

Anderson, & Kerr. (2002). Customer relationship management. New York: McGraw-Hill.

Chicago Style Citation

Anderson, and Kerr. Customer Relationship Management. New York: McGraw-Hill, 2002.

MLA Citation

Anderson, and Kerr. Customer Relationship Management. New York: McGraw-Hill, 2002.

Warning: These citations may not always be 100% accurate.