Service quality

Main Author: Zeithaml
Other Authors: Parasuraman,
Format: Book
Language:English
Published: Cambridge, Mass.: Marketing Science Institute, 2004.
Series:Relevant knowledge series
Subjects:


TSAM LIBRARY

Call Number: HF5415 5 ZEI 2004
Accession Item Category Format Status Notes
0000061214 Open Shelf Monographs AVAILABLE