Havey. (2005). Essential business process modeling. Sebastopol, CA: O'Reilly.
Chicago Style CitationHavey. Essential Business Process Modeling. Sebastopol, CA: O'Reilly, 2005.
MLA CitationHavey. Essential Business Process Modeling. Sebastopol, CA: O'Reilly, 2005.
Warning: These citations may not always be 100% accurate.