Interpersonal skills in organizations
| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Boston:
McGraw-Hill,
2009.
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| Edition: | 3rd ed. |
| Subjects: |
Table of Contents:
- Journey into self-awareness
- Self-disclosure and trust
- Establishing goals consistent with values and ethics
- Self-management
- Understanding and working with diverse others
- The importance and skill of listening
- Conveying verbal messages
- Persuading individuals and audiences
- Negotiation
- Building teams and work groups
- Managing conflict
- Achieving business results through effective meetings
- Facilitating team success
- Making decisions and solving problems creatively
- Power and politicking
- Networking and mentoring
- Coaching and providing feedback for improved performance
- Leading and empowering self and others
- Project management