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01467pamaa2200253 4500 |
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0000047194 |
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20100609090000.0 |
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100609 eng |
020 |
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|a 9780071263375 (pbk.)
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082 |
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|a 158.7 DEJ 2009
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090 |
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|a HD58.7
|b DEJ 2009
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100 |
1 |
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|a De Janasz
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245 |
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|a Interpersonal skills in organizations
|c Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.
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250 |
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|a 3rd ed.
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260 |
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|a Boston:
|b McGraw-Hill,
|c 2009.
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300 |
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|a xxii, 441:
|b ill.;
|c 28cm.
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504 |
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|a Includes bibliographical references and index
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505 |
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|a Journey into self-awareness -- Self-disclosure and trust -- Establishing goals consistent with values and ethics -- Self-management -- Understanding and working with diverse others -- The importance and skill of listening -- Conveying verbal messages -- Persuading individuals and audiences -- Negotiation -- Building teams and work groups -- Managing conflict -- Achieving business results through effective meetings -- Facilitating team success -- Making decisions and solving problems creatively -- Power and politicking -- Networking and mentoring -- Coaching and providing feedback for improved performance -- Leading and empowering self and others -- Project management
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650 |
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|a Organizational behavior
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650 |
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|a Interpersonal relations
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650 |
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|a Psychology --
|x Industrial
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700 |
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|a DOWD,
|h Karen O
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700 |
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|a Schneider,
|h Beth Z
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901 |
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|u www.mhhe.com
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