Handbook of usability testing : how to plan, design and conduct effective tests

Main Author: Rubin
Other Authors: Chisnell,
Format: Book
Language:English
Published: Indianapolis, IN: Wiley Pub., 2008.
Edition:2nd ed.
Subjects:
Table of Contents:
  • Part One: Usability testing: an overview. What makes something usable?
  • What is usability testing?
  • When should you test?
  • Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan
  • Set up a testing environment
  • Find and select participants
  • Prepare test materials
  • Conduct the test sessions
  • Debrief the participant and observers
  • Analyze data and observations
  • Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience