01382pamaa2200277 4500 0000047046 20140922090000.0 100518 eng 9780470185483 (pbk) 005.14 RUB QA76.9.U83 RUB 2008 Rubin Handbook of usability testing : how to plan, design and conduct effective tests Jeffrey Rubin, Dana Chisnell. 2nd ed. Indianapolis, IN: Wiley Pub., 2008. xxxvi, 348p.; 25cm. Includes an index BMCCU BCSCU BSECU BNCCU / BSECU / BITCU / BMCCU / BCSCU BITMI Part One: Usability testing: an overview. What makes something usable? -- What is usability testing? -- When should you test? -- Skills for test moderators. Part Two: The process for conducting a test. Develop the test plan -- Set up a testing environment -- Find and select participants -- Prepare test materials -- Conduct the test sessions -- Debrief the participant and observers -- Analyze data and observations -- Report findings and recommendations. Part Three: Advanced techniques. Expanding from usability testing to designing the user experience User interfaces (Computer systems) -- Testing Chisnell, Dana www.wiley.com