Student resource CD-ROM to accompany service management [ Operations, strategy and information technology
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Boston:
McGraw-Hill,
2008.
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| Edition: | 6th ed. |
| Subjects: |
| Item Description: | To accompany textbook titled "Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons" |
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| Physical Description: | 1 CD-ROM; 4.5 inch. |
| ISBN: | 978007126346D (CD-ROM) |