Fitzsimmons, & Fitzsimmons. (2008). Student resource CD-ROM to accompany service management [: Operations, strategy and information technology (6th ed.). Boston: McGraw-Hill.
Chicago Style CitationFitzsimmons, and Fitzsimmons. Student Resource CD-ROM to Accompany Service Management [: Operations, Strategy and Information Technology. 6th ed. Boston: McGraw-Hill, 2008.
MLA CitationFitzsimmons, and Fitzsimmons. Student Resource CD-ROM to Accompany Service Management [: Operations, Strategy and Information Technology. 6th ed. Boston: McGraw-Hill, 2008.
Warning: These citations may not always be 100% accurate.