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| LEADER |
00746pamaa2200217 4500 |
| 001 |
0000046547 |
| 005 |
20130117090000.0 |
| 008 |
100119 eng |
| 020 |
0 |
0 |
|a 9780136087427 (pbk.)
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| 090 |
0 |
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|a HD62.15
|b SUM 2009
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| 100 |
1 |
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|a Summers
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| 245 |
1 |
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|a Quality management :
|b creating and sustaining organizational effectiveness
|c Donna C.S. Summers.
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| 250 |
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|a 2nd ed.
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| 260 |
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|a Upper Saddle River, N.J:
|b Pearson Prentice Hall,
|c 2009.
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| 300 |
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|a xiv, 574 p.:
|b ill.;
|c 25 cm.
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| 501 |
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|a BBADI
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| 504 |
0 |
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|a Includes bibliographical references (p. 555-564) and index
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| 650 |
0 |
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|a Quality control
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| 650 |
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|a Organizational effectiveness
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| 650 |
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|a Total quality management
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| 901 |
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|u http://www.prenhall.com
|
