Quality management for organizational excellence : introduction to total quality
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J.:
Prentice Hall,
2010.
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| Edition: | 6th ed. |
| Subjects: |
| Item Description: | Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006 |
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| Physical Description: | xvii, 634 p.: ill.; 29 cm. |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780135019672 |