Management : meeting and exceeding customer expectations
Main Author: | |
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Other Authors: | , |
Format: | Book |
Language: | English |
Published: |
Mason, Ohio:
Thomson/Southwestern,
[2008].
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Edition: | Ninth Edition. |
Subjects: |
Physical Description: | xxix, 704 pages: illustrations; 27 cm. |
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Bibliography: | Includes bibliographical references and index |
ISBN: | 9780324568363 (pbk.) |