Management : meeting and exceeding customer expectations
| Main Author: | |
|---|---|
| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Mason, Ohio:
Thomson/Southwestern,
[2008].
|
| Edition: | Ninth Edition. |
| Subjects: |
| Physical Description: | xxix, 704 pages: illustrations; 27 cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 9780324568363 (pbk.) |


