Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Cambridge, MA:
Perseus Pub.,
2002.
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| Subjects: |
| Physical Description: | x, 293 p.; 21 cm. |
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| Bibliography: | Includes bibliographical references (p. 271-276) and index |
| ISBN: | 0738208035 / 0738205109 (pbk.) |