The art of client service

Main Author: Solomon
Format: Book
Language:English
Published: New York: Kaplan, 2008.
Subjects:
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005 20090619090000.0
008 090619 eng
020 0 0 |a 9781427796714 / 1427796718  
090 0 0 |a HF5415.5   |b SOL 2008 
100 1 0 |a Solomon  
245 0 4 |a The art of client service   |c Robert Solomon. 
260 0 0 |a New York:   |b Kaplan,   |c 2008. 
300 |a xxviii, 180 p.:   |b ill.;   |c 20 cm. 
504 0 0 |a Includes bibliographical references and index 
650 0 0 |a Marketing  
650 0 0 |a Advertising  
650 0 0 |a Customer Services  
901 |u www.kaplanpublishing.com