The art of client service
Main Author: | |
---|---|
Format: | Book |
Language: | English |
Published: |
New York:
Kaplan,
2008.
|
Subjects: |
LEADER | 00584pamaa2200193 4500 | ||
---|---|---|---|
001 | 0000045430 | ||
005 | 20090619090000.0 | ||
008 | 090619 eng | ||
020 | 0 | 0 | |a 9781427796714 / 1427796718 |
090 | 0 | 0 | |a HF5415.5 |b SOL 2008 |
100 | 1 | 0 | |a Solomon |
245 | 0 | 4 | |a The art of client service |c Robert Solomon. |
260 | 0 | 0 | |a New York: |b Kaplan, |c 2008. |
300 | |a xxviii, 180 p.: |b ill.; |c 20 cm. | ||
504 | 0 | 0 | |a Includes bibliographical references and index |
650 | 0 | 0 | |a Marketing |
650 | 0 | 0 | |a Advertising |
650 | 0 | 0 | |a Customer Services |
901 | |u www.kaplanpublishing.com |