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Human sigma : managing the employee-customer encounter

Main Author:	Fleming
Other Authors:	Asplund,
Format:	Book
Language:	English
Published:	New York: Gallup Press, 2007.
Subjects:	Sales management Customer relations Consumer satisfaction

TSAM LIBRARY

Call Number:	HF5415 5 FLE 2007

Accession	Item Category	Format	Status	Notes

0000037250

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