Market-based management : strategies for growing customer value and profitability

Main Author: Best
Format: Book
Language:English
Published: Upper Saddle River, N.J.: Pearson/Prentice Hallc2005.
Edition:4th ed.
Subjects:
Physical Description:xxii, 506 p.: ill.; 24 cm.
Bibliography:Includes bibliographical references and index
ISBN:0131293729 (pbk.)