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| LEADER |
00691pamaa2200217 4500 |
| 001 |
0000043482 |
| 005 |
20140919090000.0 |
| 008 |
080404 eng |
| 020 |
0 |
0 |
|a 0132236583 (pbk)
|
| 082 |
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|a 658.812 TIM 2008
|
| 090 |
0 |
0 |
|a HF5415.5
|b TIM 2008
|
| 100 |
1 |
0 |
|a Timm
|
| 245 |
1 |
0 |
|a Customer service :
|b career success through customer satisfaction
|c Paul R. Timm.
|
| 250 |
0 |
0 |
|a 4th ed.
|
| 260 |
0 |
0 |
|a Upper Saddle River, N.J.:
|b Prentice Hall Education,
|c 2008.
|
| 300 |
|
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|a xviii, 281p.:
|b ill.;
|c 23cm.
|
| 501 |
0 |
0 |
|a CBF
|
| 504 |
0 |
0 |
|a Includes bibliographical references and index
|
| 650 |
0 |
0 |
|a Consumer satisfaction
|
| 650 |
0 |
0 |
|a Customer services
|
| 901 |
|
|
|u www.prenhall.com
|
