Customer service : career success through customer satisfaction
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J.:
Prentice Hall Education,
2008.
|
| Edition: | 4th ed. |
| Subjects: |
| Physical Description: | xviii, 281p.: ill.; 23cm. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0132236583 (pbk) |