APA Citation

Timm. (2008). Customer service: Career success through customer satisfaction (4th ed.). Upper Saddle River, N.J.: Prentice Hall Education.

Chicago Style Citation

Timm. Customer Service: Career Success Through Customer Satisfaction. 4th ed. Upper Saddle River, N.J.: Prentice Hall Education, 2008.

MLA Citation

Timm. Customer Service: Career Success Through Customer Satisfaction. 4th ed. Upper Saddle River, N.J.: Prentice Hall Education, 2008.

Warning: These citations may not always be 100% accurate.