00767pamaa2200193 4500 0000042916 20071107090000.0 071107 eng 184334257x (pbk.) Z711 HUM 2007 The Human Side of Reference and Information Services in Academic Libraries : Adding Value in the Digital World Lesley S.J Farmer. Oxford, England: Chandos Publishing (Oxford) Limited), 2007.. xxii, 134p: ill.; 24 cm. Chandos information professional series Includes bibliographical references and index Information services Reference services (Libraries) Farmer, Lesley S.J http://www.chandospublishing.com