00920pamaa2200253 4500 0000042848 20121212090000.0 071025 eng 0071123385 (pbk.) HD62.15 GIT 2005 GITLOW Quality management Howard Gitlow, Alan Oppenheim, Rosa Oppenheim and David M. Levine. 3rd ed. Boston: Mc-Graw Hill, 2005. xviii, 797p.: 25cm. Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995 Includes 1 CD-ROM titled "Quality management by Howard Gitlow, Alan Oppenheim, Rosa Oppenheim and David M. Levine" Includes index BACCI Quality control -- Statistical methods Oppenheim, Alan Oppenheim, Rosa Levine, David M. www.mhhe.com