Quality management - GITLOW; Oppenheim; Oppenheim; Levine (Boston: Mc-Graw Hill, 2005)
Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995
Includes 1 CD-ROM titled "Quality management by Howard Gitlow, Alan Oppenheim, Rosa Oppenheim and David M. Levine"
Includes index
BACCI
Keywords: Quality control -- -- Statistical methods