00555pamaa2200193 4500 0000042405 20130117090000.0 070814 eng 0471393894 HF5415.15 MER 2003 Meredith Operations management Scott M. Shafer, Jack R. Meredith. ix, 506 p.: ill.; 26 cm. BIB BA Includes bibliographical references and index Production management Shafer, Scott M http://www.wiley.com