APA Citation

Summers. (2005). Quality management: Creating and sustaining organizational effectiveness. Upper Saddle River, N.J: Pearson Prentice Hall.

Chicago Style Citation

Summers. Quality Management: Creating and Sustaining Organizational Effectiveness. Upper Saddle River, N.J: Pearson Prentice Hall, 2005.

MLA Citation

Summers. Quality Management: Creating and Sustaining Organizational Effectiveness. Upper Saddle River, N.J: Pearson Prentice Hall, 2005.

Warning: These citations may not always be 100% accurate.