Quality management : introduction to total quality management for production, processing, and services
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J.:
Prentice Hall,
2006..
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| Edition: | 5th ed. |
| Subjects: |
| Item Description: | Rev. ed. of: Introduction to total quality. 1997 |
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| Physical Description: | xviii, 814 p.: ill.; 24 cm. |
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0131971344 (pbk.) / 0131189298 |