Total quality : management, organization and strategy
| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Mason, Oio:
Thomson/South-Western,
2005.
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| Edition: | 4th ed. |
| Subjects: |
| Physical Description: | xii, 467 p.: ill.; 24 cm.. |
|---|---|
| Bibliography: | Includes bibliographical references (p. 451-456) and index |
| ISBN: | 0324301596 (pbk.) |