00620pamaa2200217 4500 0000040635 20190719090000.0 9781403917096 (pbk.) BNM P90 STA 2004 Stanton, Nicky author Mastering communication Nicky Stanton. Fourth edition. Hampshire: Palgrave MacMillan, [2004] ♭2004. xiv, 438 pages: illustrations; 25 cm. text rdacontent unmediated rdamedia volume rdacarrier Palgrave Master Series BEEUB Communication