HOW to complain and get reslts : a CAP guide learn from the mistakes of others based on actual complaints handled by CAP.

Format: Book
Published: Pulau Pinang: CAP, 2003.
Series:Consumers' Association of Penang
Subjects:
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020 0 0 |a 9831041569 (pbk)  
082 |a 381.34 HOW 
090 0 0 |a HC79   |b HOW 2003 
245 1 0 |a HOW to complain and get reslts :   |b a CAP guide learn from the mistakes of others based on actual complaints handled by CAP. 
260 0 0 |a Pulau Pinang:   |b CAP,   |c 2003. 
300 |a 254p.:   |b ill.;   |c 20 cm. 
440 0 0 |a Consumers' Association of Penang 
650 0 0 |a Consumer --   |x Protections --   |x Directories