APA Citation

(2003). HOW to complain and get reslts: A CAP guide learn from the mistakes of others based on actual complaints handled by CAP. Pulau Pinang: CAP.

Chicago Style Citation

HOW to Complain and Get Reslts: A CAP Guide Learn From the Mistakes of Others Based On Actual Complaints Handled By CAP. Pulau Pinang: CAP, 2003.

MLA Citation

HOW to Complain and Get Reslts: A CAP Guide Learn From the Mistakes of Others Based On Actual Complaints Handled By CAP. Pulau Pinang: CAP, 2003.

Warning: These citations may not always be 100% accurate.