Study on Customer Satisfaction of Service Recovery in Airasia Airlines: The Role of Perceived Justice on the Emotional Reaction of Customers
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| Format: | Book |
| Published: |
Nilai:
INTI College Malaysia,
Mach 2006.
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| Series: | DEGREE OF B.A (HONS) IN MARKETING (BMKUH) MARCH 2006
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| Subjects: |
| Item Description: | A dissertation submitted to the School of Business And Law, INTI College Malaysia in partial fullfillment of the requirements for the Degree of B.A (Hons) Marketing for The University Of Hertforshire |
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| Physical Description: | Volume II; 30 cm. |
| ISBN: | Nil |