00693pamaa2200193 4500 0000039722 20121206090000.0 013091519X (pbk) 658.4 LAG 2004 HD62.17 LAG 2004 LAGUNA Buisness process modeling, simulation and design Manuel Laguna, Johan Marklund. New Jersey: Pearson/Prentice Hall, 2004. xiii, 429p.: ill.; 26 cm. Includes 1 CD-ROM with title " Business Process Modeling, Simulation and Design" BFIUH Industrial management -- Mathematicals models -- Textbooks Business planning -- Textbooks Johan, Marklund