Customer Perception of Service Quality in a Retail Bank by Chow Pui See.
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| Format: | Book |
| Published: |
Nilai:
INTI College Malaysia,
2005.
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| Item Description: | Thesis submitted to INTI College Malaysia in partial fulfillment of the requirements for the degree of B.A. (Hons) in Marketing with University of Hertfordshire |
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| Physical Description: | Number 4. |
| ISBN: | [Nil] |