00571pamaa2200193 4500 0000039151 20130117090000.0 0132848783 (pbk) 658.45 LUD 1992 HF5718 LUD 1992 LUDLOW The essence of effective communication Ron Ludlow, Fergus Panton. Harlow, England: Prentice Hall, 1992. vi, 156p.; 24 cm. The Essence of Management Series BACUH Business communication Communication in Management Panton, Fergus