00538pamaa2200169 4500 0000038446 20060615090000.0 0130104132 (pbk) 658.45 THI HF5718.2.U6 THI 1999 THII Instrustor's manual excellence in business communication John V. Thill and Courtland L. Bovee. 4th ed. New Jersey: Prentice Hall, 1999. 353p.; 26cm. Business communication -- case studies -- United States Bovee, Courtland V.