Snee, & Hoerl. (2005). Six sigma beyond the factory floor: Deployment strategies for financial services, health care, and the rest of the real economy. New Jersey: Pearson/Prentice Hall.
Chicago Style CitationSnee, and Hoerl. Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy. New Jersey: Pearson/Prentice Hall, 2005.
MLA CitationSnee, and Hoerl. Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy. New Jersey: Pearson/Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.