00719pamaa2200157 4500 0000038178 20110104090000.0 [ nil ] QA76 KAM 2004 KAMALAJEYAN JEYASEELAN Telephone Call Centre System using Telephony (TAPI) by Kamalajeyan Jeyaseelan. Nilai: INTI College Malaysia, April 2004. Number 3; 30 cm. Bsc. (Hons.) In Software Engineering A dissertation submitted in partial fulfilment of the requirement of an Honours Degree in Software Engineering at Conventry University under the management and supervision of School of Computing and IT, INTI College Malaysia Dissertations -- Software Engineering