Plunkett, Attner,, & Allen. (2005). Management: Meeting and exceeding customer expectations (8th ed.). Ohio: South-Western.
Chicago Style CitationPlunkett, Attner, and Allen. Management: Meeting and Exceeding Customer Expectations. 8th ed. Ohio: South-Western, 2005.
MLA CitationPlunkett, Attner, and Allen. Management: Meeting and Exceeding Customer Expectations. 8th ed. Ohio: South-Western, 2005.
Warning: These citations may not always be 100% accurate.