Management : meeting and exceeding customer expectations
| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Published: |
Ohio:
South-Western,
2002.
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| Edition: | 7th ed. |
| Subjects: |
| Item Description: | Includes 1 CD-ROM with titled " Student Resource CD-ROM to Accompany Management Meeting and Exceeding Customer Expectations " |
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| Physical Description: | xxviii, 797p.: col.ill.; 27cm. |
| ISBN: | 0324125658 |